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Haddow Internet Network Status History For 2022

00:25 20-May-2022

Internet change of routes, for some reason there was another change of routes from up stream, but the change has the traffic better then ever.

07:45 18-May-2022

Internet Links Updates, All back on line, Still nothing stating the problem but we see there is a change in routing from a few routers that are upstream, this has nothing to do with our main office link provider as its further up stream and effected many country's too.

07:30 18-May-2022

Internet Links, There is a drop out on some IPv4 and IPv6 Links we are looking into the problem.

12:30 17-May-2022

Office Main Link, as you might have seen some of the ping times had huge changes, these changes are so much better Eg. our IPv6, the last provider was routing its connection via Singapore for no know reason, there was over 16 hops just to reach the ipv6 server, now its down to 5 hops and is kept in Australia, I will not state the name here but its easy to know who I was with for over 15 years.

12:00 17-May-2022

Office Main Link Update, Well al is back and working like it should, we still need to check a few things but from the main parts all is working like it was designed to.

10:30 17-May-2022

Office Main Link, Back online with new provider, but to note, it may take a hour or 2 for some DNS settings to change but all is back up and phone to.

09:55 17-May-2022

Office Main Link, Offline the change over is happening.

09:30 17-May-2022

Office Main link, we have been told the change should start asap and if it goes like it should all will be changed within 20 min but it could take upto 48 hr, for the time being the backup link is working fine and so the office is online but phones will play up for the time being.

19:00 16-May-2022

Office Main Link, Me have made up our mind to change link providers, we are looking into it happening tomorow at some time, will post when we know when its happening.

10:00 13-May-2022

Office main link, we are looking at changing our main link provider soon, the current provider thinks my problems has to be my end tho its in there own routers, they refuse to beleve my stats that show there problem is tru and so we are looking into a better provider, and one that has a local support team too.

09:00 13-May-2022

Wifi Server update, we have completed the wifi server update, all went to plan.

12:15 12-May-2022

Office IPv6 internet update, Upstream IPv6 has gotten back to me on there end and can only see problems in the IPv4 providers side, that same problems I am seeing, and of cause the ping times has gone back up.

10:00 12-May-2022

Wifi Server, we have been notifier of a software update for the wifi hosting server, we have schedule this for tomorrow from just before 9am, the reason for this is if any site problems we can visit.

07:00 11-May-2022

Office IPv6 internet update, IPv6 is geting better, routing to it is becoming like it should but time will tell.

01:00 11-May-2022

Office IPv6 internet update, things are almost back to normal but still no update.

10:00 10-May-2022

Office IPv6 Internet update, again its routing on the providers end but not directly part of the IPv6 side, from our own tracing it looks to be the IPv4 providers routers again that is also adding to other problem, we hope the get this fixed soon.

00:30 10-May-2022

Office IPv6 internet problems now, still no update from main link provider of ipv4 but now ipv6 is going crazy, we are looking into it too.

23:00 09-May-2022

Office internet Update, we have heard nothing back from upstream but have found there own network routers are playing up and causing these problems, the problems we see is some sites have huge lag taim to them while others are ok, we hope to get a report about what happen but not sure when.

21:45 09-May-2022

Office internet problems, We are seeing some crazy problems in network trafic on the office main link we are looking into the problem.

12:00 28-Apr-2022

Website Hosting Server Update: We recived a update from the provider, they are working on the problem of a full file system and the cause, thats all we can paste here in public.

09:25 28-Apr-2022

Website Hosting Server Update: We are waiting on upstream to do a update about this problem, but for now the web interface is back online but we still see the hard drives are full, Of Note: we don't have backend control of this server and it also host other people on it too.

09:00 28-Apr-2022

Main Hosting Server down: From just before 9am our main hosting server went down, it looks to be the main file system is full and in so it took down the web interface, Please note: emails are still working for now but may stop too.

09:00 16-Apr-2022

Routing test, Our office is doing some network testing and routing test over the next week starting today, some of the office status may show higher times but these test will not effect any connection to the office as its only backend routing and network test's, non priority routing.

18:00 11-Apr-2022

Website problems Repaired, Well the problem was traced and fixed, they still don't understand why it happened but since they know it we can watch in case it happens again, It came back to Apache and PHP Conflict with PHP-FPM on the accounts.

08:50 09-Apr-2022

Website problems Updates, still problems there, it looks like its a Apache problem on the server as some sites work on ipv4 but not ipv6 and depending on the route it gives different errors.

16:00 08-Apr-2022

Website problems Updates, we are still looking into the problem as something is not right, we can get the site back but after some time it reverts back to the problem, still looking into what is causing this.

18:30 07-Apr-2022

Website problems, we are seeing a problem on 2 of our domains and are trying to trace it down, this is not effecting our customers sites that we can see, we have requested techs to look into the server end as it looks like that is the problem.

18:00 01-Apr-2022

Website Software and Other Updates, All websites that are managed by our office has today had a update in there main software, we have also updated much of the security updates and added 2FA for all backend access and security tools too.

09:00 01-Apr-2022

NBN Changes, as stated on the 24th Feb, "From the 30th March 2022 NBN will force a change to SOS/ROC, on all FTTN/FTTB connections" our office core was updated just after it and as of today all our customers sites we monitor have not gone down because of this change, but on another note we have not been told that the FTTN units has had the change done, just NBN clame they had the settings enabeled there last year and was disabeling the old settings on the 30th March, we will tho keep monitoring links incase of a problem.

14:00 17-Mar-2022

This website, we tried to do major jump in software version and it failed so we revert it back to before the update, website was down for only 15 min max.

10:00 17-Mar-2022

Websites updates, Due to some problems that have been in the news for overseas we have had to force on all sites that we manage to have some updates and also make sure website that don't need to be viewable from some country's are blocked, we have asked our customers that manage there own sites to do the same too, we recommend ip2location with ipv6 settings too as all of our sites we host &/or support have both IPv4 and IPv6.

11:40 11-Mar-2022

Network Wifi Controller, is was deemed necessary to do a update to our wifi controller, it started 11:00 and the outage was only 30 min and was up by 11:30.

20:40 27-Feb-2022

Office NBN upgrade Update, It was decided to do the upgrade during the quiet time of the internet, the update did not work at first try but after doing the update a different way it all worked, outage was from 20:15 to 20:35.

17:55 24-Feb-2022

NBN upgrade, As of 30th March 2022 NBN will force the change to SOS/ROC, to our customers that have received a notice from there ISP stating they may have to upgrade there NBN modem then please call your ISP if you have a contract with that modem or else contact our office and we can talk about what may be able to be done as many modems can have a firmware upgrade.

17:50 24-Feb-2022

Office NBN upgrade, Today our upstream provider has stated NBN will force the change to SOS/ROC on 30th March, we contacted the provider as we found out they know about this back in September 2021, but also in November 2021 they was given notice this will be forced on all, so our office NBN router will have to have a upgrade, we hope to do this in the beginning of March as the current time table make it impossible to do the upgrade sooner, the upgrade will be done during normal business hours to make sure someone can be on site if a problem arises from it, there is also a backup if any problems might arise.

12:00 20-Feb-2022

Office Temp Close, To our customers, due to up and coming onsite work our office will be closed from Thu 24th Feb and reopen Wed 2nd Mar, there will be limited phone support and but emergency call out is normal, also note accounts my be a day late due to this too.

14:30 18-Feb-2022

Routing other problems, (Nothing to do with other problem) one of the ISP we are linked to had a full loss of routing from 11:15am it took till 14:00 before they came back online, it was found that there upstream had a power problem that took down there aggregation switch, requiring it to be replaced, the problem then was to reprogram it all but most of there systems was back online.

12:00 18-Feb-2022

Routing problems update, there is still no update from upstream but things are still happening, all our sites are online but some customers ISP's are having problems, Please note this has nothing to do with the server move.

08:30 17-Feb-2022

Routing problems update, there is still no update from upstream but looking at our end we can see a huge change in BGP from upstream and so will monitor this more.

06:15 17-Feb-2022

Office Main Link back online, from the router logs it could not route to upstream as they broke there end but they fixed it quick.

06:00 17-Feb-2022

Office Main link off line, we are sure its due to these routing problems up stream.

04:30 17-Feb-2022

Routing problems update, Well more problems, we are still trying to find out what is causing this but know its not our end.

02:10 17-Feb-2022

Routing problems, there had been a huge routing change someware up stream causing some internet problems, we are looking into the problem on our end but know its upstream.

15:00 14-Feb-2022

Hosting server Update, All domains have now been changed over to the new system, any of our customers having any problems then please call our main office number and we will look into it ASAP.

12:00 13-Feb-2022

Eftpos Update, well we have moved over to the new system, this system also allows for Amex cards too, the only differences now is we have had to change our T&C on the terminals in regards to the rental price, we have notified our customers about the changes.

12:00 12-Feb-2022

Hosting server Update, All websites are now viewable on the new server, there is a few changes we still have to do and a few email accounts still on the old system that is needed to be moved to the new one, we hope to do these within a few days, we also had to make a few changes in our status as some of the functions are not working yet on the new server, we hope to have these fixed in the coming days.

11:00 12-Feb-2022

Phone system, Our phone system was stuck in a loop 1st on the phone then rebooting and even a hard reboot didn't fix the problem so we had to revert the system back to a older backup, down time was under 1hr.

20:00 11-Feb-2022

Hosting server Update, we have found another provider, from all test they have better access times and support is great, so we have copied all sites over to then and are now in the stage of doing DNS changes, tho many have already be done, we still have to change to registry and once that is done all the services will be moved across, we will update here when completed which can take a few days.

10:00 11-Feb-2022

Hosting server, we have word late last nigh that the Hosting provider will close accounts that have not moved by mid year, we are in talks to move the service over to another provider and once finalised all will be moved, but we will contact each customer directly on what if anything will need to be changed on there end.

09:00 05-Feb-2022

Eftpos, our office eftpos and all terminal rental services are being switched to another provider over the coming days, this is due to a huge change in the T&C with the old provider that has made it un-economical to keep using them, they had change it that each terminal must be on a 12 month plan or pay a HUGE fee for short tearm, some of the sites we deal with would not not be able to cover the fee in just the sales through the terminal.

10:10 03-Feb-2022

Office Accounting & Billing software updated, our accounting software needed to be updated all done and tested to be working fine.

10:00 01-Feb-2022

Office Accounting & Billing software update, our accounting software needs to be updated this should only take up to 15 min and will be done on the 3rd Feb 2022 about 10am.

05:55 30-Jan-2022

Office Main power back online, still no update on what happened but with the storm we had and when it happened we are sure of what happened.

03:45 30-Jan-2022

Office Main power down, Our office has lost mains power, this is a big outage covering many places and by first reports the Wodonga Sub Station is offline, we are running on generator for now.

13:35 22-Jan-2022

Office Main Link bock online, there has been no reports about the outage but we have seen others connected to the same Up Stream Provider in our area down too, we hope to have a report from USP or NBN about it but we will not be holding our breath for it.

13:15 22-Jan-2022

Office Main Link down, Our Office Main Link is down about 5 min ago, we are looking into the problem.

16:00 19-Jan-2022

Office Main Link possible outage, We have been given notice that on Fri 28th of Jan 2022 from about 13:00 to 16:00 somewhere in the area there will be a power outage work that may effect our Main NBN Link, if like the last one it might not effect our link but will monitor.

11:00 13-Jan-2022

Office Main Link outage update, Well NBN was wrong as the power outage has nothing to do with the area the office is connected to or even the exchange which has generator backup anyway.

10:00 07-Jan-2022

Office Main Link outage, we have been given notice that on the 13th of Jan 2022 from about 08:30 to 16:00 part of the NBN network may be down due to Power Maintenance in that area, We have stated to NBN that there is no reasion they don't have backup power onsite but of cause they clame there links will not be efected only the nodes and they will not run backup just for them, This means that our internet to the office may be down for 4 or so hours once the batteries are all used up at the node, we will update if more info comes to hand.

13:05 05-Jan-2022

Office Main Link Back online.

11:15 05-Jan-2022

Office Main Link update, We reseved a sms from upstreme stating NBN is doing Emergency Work & should be back online by 2pm, we will update soon.

11:05 05-Jan-2022

Office Mani Internet Link offline, We are looking into the problem, but office is running off backup link for now.

10:00 04-Jan-2022

IPv6 problems Update; Well upstream found the problem they had with ipv6 geoip settings, and hixed it,
We have tested our end and all is working, We will monitor our end for any problems but for now all is working as it should.

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