(From 1st Mar 2020, Updated 8th Jul 2020)
Our Office is operating as normal (If not more then normal) but we have implemented some new things for You (The customer) & Our safety over the months ahead.
- Where possible support will be via Phone or Internet.
- For onsite, We may ask a few health questions before we enter.
- We will keep our distance from you and most of the time use our own equipment to limit touching the customers equipment.
- For our health we can't use your hand sanitiser and any other safety equipment, we have our own equipment to protect us and with any sites that demand we use there's we will refuse service/support outright.
We hope our customers understand this as these steps are in for both Your's & Our Safety.
As many know from the 8th July 2020 HUGE restrictions were put in place,
For our Melbourne (and suburbs) customers Support can only be done by Phone or Internet as they are now back in stage 3 restrictions and some places in full lock-down,
For the rest of Victorias not in Stage 3 or lock-down we can help you but where possible it will be via Phone or Internet,
For our NSW customers since the border is now closed we have had to get permits, these permits are in place but as like Victoria we will try and do support via Phone or Internet where possible.
Please stay safe and we hope to see you all again some time soon.